Help · Drivers
Test environment. Calculation drafts and test receipts are not approved invoices. Features may be disabled.
Quick steps
- Open the complete invitation link. It can be used once; do not share it.
- Sign in with your existing Linkvolt account. If invited, you can create an account on the sign-in page.
- Open your own transactions under “My receipts”. Each receipt link opens the corresponding document.
Frequently asked questions
Why are no receipts shown?
Check your sign-in, account assignment and access. An empty list does not confirm a completed charging session.
Do I need a new account on a new phone?
No. Sign in with your existing account. Ask the provider to renew an expired invitation.
Are test receipts invoices?
No. Test receipts and calculation drafts are labelled and are not approved invoices.
Contact support
Include your role, the time and the transaction or charge point reference. Do not send passwords, one-time codes, invitation links, receipt links or payment card details. This link opens your email application; nothing is sent automatically.
Contact when an error occurs
After sign-in, error pages show the current contact maintained by your provider: email, phone and/or help page. If no contact is available, please use your provider’s known contact details. Before sign-in the message remains neutral.