Help · Employers
Test environment. Calculation drafts and test receipts are not approved invoices. Features may be disabled.
Quick steps
- Sign in with the designated account and check your assigned access.
- For home charging prices, review submissions and their supporting documents where the feature is enabled.
- Use only data that has been shared with you. Have calculation drafts reviewed before further processing.
Frequently asked questions
Do I automatically get access to all driver receipts?
No. Being assigned as an employer alone does not grant access to raw receipts or other accounts’ data.
What if a submission is missing?
Check your account, assignment and access. Contact support with the transaction reference; do not email complete receipts.
Is a home charging price already approved?
Submitting or displaying a price alone does not confirm approval or reimbursement.
Contact support
Include your role, the time and the transaction or charge point reference. Do not send passwords, one-time codes, invitation links, receipt links or payment card details. This link opens your email application; nothing is sent automatically.